COVID-19 Information

!

Memorial Hospital is working to protect our patients, visitors, staff and community. We are working with the Randolph County Health Department, Illinois Department of Public Health and Centers for Disease Control and Prevention.

Testing

Results

Vaccinaion

FAQs

Patient & Visitor Info

More Info

Masking Policy

Memorial Hospital is monitoring COVID-19 resurgence levels. If the community is under a resurgence of the illness, masks could be required. Please follow any marked signage at entrances regarding masking.

All patients, visitors, and staff will be required to wear a mask in the following settings:

Have suspected or confirmed COVID-19 infection or other respiratory infection (e.g., those with runny nose, cough, sneeze); or
Had close contact (patients and visitors) or a higher-risk exposure with someone with COVID-19 infection, for 10 days after their exposure; or
Source control is recommended by public health authorities

Individual employees, visitors, and patients are welcome to continue to wear source control based on personal preference.

Individuals that have suspected or confirmed COVID infection or other respiratory infection and or known close contact with COVID positive individual must wear mask while in our facility

Testing

COVID-19 Testing

Updated 8/14/2024

Anyone needing a COVID-19 test, will need to call their provider FIRST to obtain an order. Patients will not be able to receive testing by just showing up.

(effective as of May 12, 2023)

TESTING HOURS:

Monday-Friday 6:00am-6:00pm

TESTING PROCESS:

We are no longer offering drive-up testing.

Must have a Dr. order
Must wear a droplet mask when entering building
Register with admitting rep. Explain why you are there
Registration will notify lab of potential Covid patient coming to lab to be swabbed
If patient is positive for Covid, someone from the hospital or clinic will contact patient

RESULTS:

If you have not been contacted with your results AFTER 3 days, you can call the hospital for results at 618-826-4581 ext 1349 Monday-Friday 7a-3p and ext. 1235 after hours and on weekends.

You will be contacted by one of our nurses if your results are positive.

Need a Copy of Your Results?

If you need a copy of your COVID-19 Results you can:

Request a copy of results from Memorial Hospital, call 618-826-4581 ext. 1241 or 1247.
Request a copy of results from Chester Clinic/Steeleville Family Practice provider, call 618-826-2388.

Results

Billing Related to COVID-19 Testing

Guidelines and your insurance coverage may change for testing. We recommend that you contact your health insurance carrier for specifics on your benefit coverage. Coverage requirements may vary by Medicare, Medicaid, Commercial, and self-funded plans.

COVID -19 Symptoms include:

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

COVID-19 Vaccination

Updated 10/20/2022

COVID-19 Vaccines are available in Randolph County!

Call the Randolph County Health Department to schedule yours at 618-826-5007.

Learn more about the COVID-19 Vaccine by downloading this informational brochure.

COVID-19 Vaccine Information:

IDPH FAQs
What to Expect after Getting a COVID-19 Vaccine
CDC FAQs

Get Answers to Your Vaccination Questions:

Illinois Department of Public Health (IDPH)
Centers for Disease Control and Prevention (CDC)
American Hospital Association (AHA)

COVID-19 Information

Vaccination

Memorial Hospital's COVID-19 Hotline

Available Monday-Friday 7:00am-3:00pm

618-826-4581 ext 1349

Staff members will be available to answer your COVID-19 questions regarding testing and what to do if you were exposed to someone who tested positive for COVID-19.

Is Memorial Hospital testing for COVID-19?

Yes. A physicians order is required for testing. See testing instructions above.

I was exposed to a positive COVID-19 patient. What do I do?

If you are having symptoms, you need to call your provider and explain your symptoms and your exposure and determine if you need tested. If you are not having symptoms and feel that you were exposed, you need to stay home, monitor your temp and your symptoms. Report any symptoms and/or fever to your provider.
Are you having symptoms? Fever, Sore throat, cough, shortness of breath?

Yes

Call your provider and explain your symptoms and he/she will determine if you need testing or if you need to stay home.

Monitor you symptoms twice a day and report any symptoms to your provider
Stay at home.

Frequently Asked Questions

Memorial Hospital Patient and Visitor Information

Updated 8/14/2024

1. All visitors and patients exhibiting respiratory symptoms will be given a droplet mask to wear, and be asked to receive Covid testing in our out patient lab.

2. Covid positive patients are not permitted to have visitors in room. Modifications to this policy can be accommodated in certain end of life, compassionate care or other special circumstances. (please assist these visitors on proper donning and doffing of PPE, and hand hygiene)